Customer Ratings & Reviews

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

best place in capital region to buy your home and office goods with great quality and super customer suppot

I e always been happy with their service and professionalism. Had to use warranty protection before and it took care of my problem

I always get the Geek squad to protect all my TVs I purchase at best buy and will continue to get the TV I purchase throughout my life. Geek squad is a great service and always so helpful. Always a recommendation when I'm asked

I got this protection plan for my tv and glad I am covered for 5 yesrs. Geek squad alway make things easier without all the hassle.

The Geek Squad service team arrived on time, were extremely courteous, used masks and shoe liners and did a great job explaining the whole install and how to use my new tv. Tv, tuner and speakers were installed and work great!

He arrived on time. Found a solution quickly saying there was no way the tv could be fixed. Quickly sent us the invoice number so we could go and get another TV. We had a five year warranty on our TV so it was well worth the cost.

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

Great Service, pleasant and helpful staff. Very Accommodating.

Extended warranties and service contracts are always key when purchasing electronics and appliances. Sure it's a pain to pay the extra money at first, but once your items breaks down, you realize just how much you saved by sacrificing that extra cash upfront and not being overwhelmed by some ridiculous high repair fee.

Picture and colors are good. Great for gaming in a bedroom.

The agents helped me load my tv to my vehicle very positive

Reminded us to utilize their service. Gave us notifications to maximize their services.

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

The TV is very good the color in the tv is so beautiful it come out rich looking and picture make you feel like you are in the picture . The size is what I ask for it fix right in the spot that i need it to go it looks good

Haven't used it yet but the piece of mind that its there is good

Gotta have protection when buying these to be around childrens of the corns (multiple kids at home) reasonably priced I guess haven’t had the chance to use it yet and I hope I don’t use it but it does give peace of mind.

Highly recommend this insurance policy on your expensive purchases if for nothing more than peace of mind. I’ve been very fortunate so far and haven’t needed to use it but it’s nice knowing it’s there if I do need it.