60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 30,879 reviews
  • Rated 5 out of 5 stars

    important fr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never not get it. got it many times cause its a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They put booties on!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie Buff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but wouldn’t buy the tv without purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this on products I care aboutZ New electronics are not warrantied as they used to be. So planning ahead for possible issues is whaf fhis warranty is all about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCHANGE SERVICE TOPPS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review nothing to say pleasure dont as me ha my use the stevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year service I usually do not purchase service but the cost for two years it well worth it. Not having to worry about anything happening to my Tv for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I never have to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to extended warranties, I appreciate that Best Buy gives you 2 options to choose from. They always back up their warranties too!! Never had an issue returning any items that became problematic... Dave R.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel better knowing I have Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice having a 5 year warranty on a Smart TV. You never know what can happen during that time. It's very easy for a pixel to burn out and ruin the TV experience. I always buy warranties on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I all ways have so kind of problem with my computer and they are all ways there when I call or chat on line and my problem is all ways taken care of as for the TV I have not had a problem. For the table there ways a black screen and it was not fixed so it was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been a wise purchase. My last TV stopped working after a couple years, and geek squad covered everything,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a warranty on the event something breaks and geek squad is always super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last TV was not repairable. Received total refund.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the extra protection. Had to use it for my last TV-not a Sony. Got full refund and bought the Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plans a Must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided phone support to set up TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty for our 65” TCL Google Q6 tv really cheap insurance if anything happens to our tv.

    I would recommend this to a friend