Customer Ratings & Reviews

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

I always get the Geek Squad plan on everything I purchase at Best Buy it takes the hassles out of whatever goes wrong or whatever you need to call them up they just replace it if it can't be repaired

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

Bought two of these TVs during Black Friday deals. Must say at this price its an amazing TV. The picture quality and the colors are comparable to high end TVs.

Geek Squad Products Definitely Recommended For Everyone

Excelent service. Employees trained for the deferents TVs.

I have gone to the Geek Squad numerous times over the past years. They have always been so helpful and patient with my limited knowledge of technology. I would recommend them to anyone who has questions about their electronics!

I usually dont get the protection for anything, but since I saved so much money on the open box item I decided to get the protection so for whatever reason my gf TV will be repaired or replaced with little to no hassle. and since its added to your account dont really need to keep receipts since they can look you up in the system.

Geek squad is the the best warranty on the market.

Every time I have to call the Geek Squad on a warranty issue I have a hassle. When my Sony TV died after only two years, I was told I would only be given current market value of $1080 for my $1700 TV. Also, that I would not get delivery and installation and as usual I was told I am out of the service area (even though that doesn’t seem to matter when they are selling you the TV and warranty). Lucky for me the store manager agreed that this was ridiculous and got me a replacement TV of equal value and had it delivered and installed. It’s too bad I can’t devide my review into two parts. 1 Star for the terrible Geek Squad phone customer service and five stars for the store manager!

I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

Especially after reading other reviews on this tv and considering the great price, the cost of Geek Squad was minimal and provides peace of mind.

I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.

Hoping the warranty covers anything that happens to my tv

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind. Worth the additional cost, ask my son who didn’t have it and needed it for his drone.

Great no problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

I’ve been a Best Buy customer long enough to know that it just makes good sense to invest in whatever I’ve bought. Never been disappointed with the outcome.