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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 30,880 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional insurance is always good to protect your purchase specially, if it’s a large one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy but so far we have not had to use it. The only concern so far was handled by the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv interacting with geek squad. And its worth the money to have geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A just in case policy for just in case. I know the Geek Squad is knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a problem with their protection plans. Amazing customer service, I'd recommend for tvs in particular since sometimes they come wonky from factory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attention and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attention always it's great...they help me with a tv that didnt work any more and Made me My refund whitout a problem... Definily i recomend buy this proteccion for sure with no doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julio helped me out, recommend my man for anyone looking for an install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase the GS service along with the items I buy at Best buy just in case...and I have used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again added protection is always worth it in my opinion. For the price it’s a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been excellent and has fit all my needs. Sometimes the TV doesn't show up in other devices to be able to cast to. The Google Home app had trouble connecting to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection they always to a great job if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    problems with a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed several

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was very professional and very good at explaining how everything works outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

    I would recommend this to a friend