Customer Ratings & Reviews

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

They installed a bracket and mounted my TV. They connected to all my devices and even programed my Harmony remote.

It gives me a peace of mind to know I have protection for my electronics. They are pretty easy to work with too

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

Pleased with warranty and skill of workers knowing what to do in a timely manner

Good insurance for a tv. Come out and repair or replace. Didn’t like that it was double the cost of TV protection that was on $200 less than

I'm so old I remember when a TV repair man would come to the house to replace vital tubes in the set (in the 50s and 60s). But in this day and age one should really buy this protection, like it or not. I have had great service through Best Buy when I have used this service.

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

Highly recommend getting a warranty something happens to your product it’s protected!

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

This was a must have with my purchase because I brought a T.V (insignia brand)from Target and it lost brightness , I didn't purchase insurance but I did have proof of Purchase and they couldn't do anything for me and I had the Television for about 4years.I was so hurt because the T.V looks brand new.I learned my lesson so I made sure with this purchase I had insurance added.

Purchased the new LG oled 65 inch tv. Because there is a possibility of burn in on oleds, and LG does not cover that in their warranty. I purchased the 5 year Geek Squad warranty that does cover burn in.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

The agents were very knowledgeable about the the t.v. and the accessories we needed.

I like the idea of in-home service. It would be a pain to dismount from wall to bring it in for service.

Good people and service faster and greater I liked

Fortunately I have not had to use this particular purchase but have used it on two previous TVs purchased from Best Buy and it was simple and trouble free.