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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 30,880 reviews
  • Rated 5 out of 5 stars

    Always Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are always Excellent! Very important to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to buy from and great tv good graphics really pleased will be back forsure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always great. Anytime I have needed anything it has been easy to get handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your positive feedback! We really appreciate it. We're glad that you had a great experience and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great Backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insurance for a product. I go to them outside of product purchase too. Always quick, knowledgeable, professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't give costly repairs a chance and buy this warranty to protect your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable pricing and an extensive warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get for big purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use for the tv however anytime in the passed I have had to use geek square they have been very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection. I recently set up a repair appointment. 3 days later, geek squad came to my house, couldn't repair and issued a brand new replacement within 2 days. Always get the plan. It provides reassurance, even if never used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with geek squad I always get it because you never know we could go wrong with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to contact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really help to save my laptop the glass was broke . They repaired in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great easy to yse but nothing wrobg with my product so i didnt have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad order my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service they work fast and fix my problem

    I would recommend this to a friend