Customer Ratings & Reviews

I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

It's worth having and I recommend it to anyone that's thinking about it!

The Geek Squad guys are top notch and professional. They also took the time to show me how to use the remote and made sure I could go to my Roku and also my BluRay player. I would not think of investing money in a new 55" HD TV without a five year protection plan.

Bought this as an add-on for an open box TV. Definitely worth the cost. The whole thing cost me just under what a new one would have and i have 2 years warranty instead of the standard 1 year from the manufacturer.

We are very pleased with the geek squad. If we had issues we were able to call set up an appointment and have them fixed. This was in our home and at the store!

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

I obtained the 5 year warranty because we were purchasing a brand of tv that we have never owned before. I hope we will not have to use it, but we feel that if we do Bestbuy will make things right.

Have always had great service with Geek Squad. Never had any pushback or issues when bringing things in.

Without you companies make stuff now it’s always good to get a warranty

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

having a geek squad protection plan is always worth it. they always help

Value per money,must have warranty for your electronic devices

Do not leva ebeat biy with out ... i am serious .. you wil regret it

I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

They were very helpful installing my TV! Very quick service and mindful of my home.

Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks