Customer Ratings & Reviews

Always there when needed! Definitely helped fix a couple of my issues.

I haven't used this service yet. I bought it in case my tv has problems and will be covered.

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

Great service very nice helped me move my tv did a great job assisting me

Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

Very nice to have this service to play it safe when buying expensive items. Better than most other services that have been coming out recently. Highly recommended to pick this one up just in case

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

Great service. The workers were very accommodating.. we accidentally gave the old address TWICE! But service workers were Very understandable and just demonstrated amazing professionalism.

The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

Great tv good picture really pleased will definitely be back great place to buy from

The best warranty from any merchant! For my purchased kids TV, its awesome. But kinda pricey if you want to get it for an OLED! But you get what you pay for!

Wonderful service! Havent used it yet but heres to 400 dollars!

Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

Bought my first qd oled from Best Buy and wanted to have confidence about the tv. The 5 year warrabnty is a bargain for Oled tvs.