Customer Ratings & Reviews

Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

Install the all programs of my computer, antivirus, support, guarantee

Haven't had to use it yet for my tv. But not a bad thing to have for just in case.

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

I like the option of having coverage that if something goes wrong someone will come out to repair it.

I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.

Gotta have for important purchase. I don't have to worry about my expensive purchase for the next 5 years.

Renewed for replacement TV. Based on prior experience I won't be disappointed if this one fails.

It’s good to know that I have protection if needed.

Purchased the geek squad five year protection plan I’m glad we did. Hopefully we have nothing wrong, but if we do, it’s worth it.

Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles

Always get the protection plan because you never know when you might need to replace whatever you bought

Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

I do highly recommend to get this service for your product

Haven't had to use the extended warranty yet everything works properly with the TV pictures good quality sound is very good quality easy to use and figure out no complaints yet if I do I will come back and let you know I do recommend this TV and buying the warranty just for extra piece of mind

Purchased this when I purchased my Sony Tv... Low nd behold my tv that I bought 2 yrs ago decided it wasn’t gonna work anymore...so I was able 2 call geek squad 2 come out Nd take a look... best service ever

Great customer service by the geek squad personnel

I have used geek squad in the past and their service has been consistently great as always for many, many years.

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.