Customer Ratings & Reviews

It's a very good deal. When you break it down by the months and years, you can't beat that

I purchase protection on most items. It has come in handy on TVs as they don’t last like the used to. Useful in smaller items as my son can be rough on tablets and game controllers at times.

Bought with our tv haven’t used the service yet. But, sounds like they would fix or replace your item

[Employee of bestbuy] Never buy a product from Best Buy without a protection plan! Well worth every cent!

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

So happy to have y’all at our disposal thank you so much

I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

I don't ever regret the extra protection! i bought a plasma a few years back and the screen went out 3months b4 the warranty was up (Bummer) the TV was $849 new and Geek squad came out and put a new screen in and cost almost $1200 to repair "Don't forget the Warranty"

Save yourself a lot of money and frustration ; you cant go wrong with a Geek Squad protection plan , especially with those high dollar purchases : )

If anyone is purchasing any electronic device, you must buy the extra warranty. Products are not made like they use to be. After having a tv for 4 years and it is completely dead now, I wish I would have bought the 5 year plan. Dont be like me, make sure you are covered.

The Geek Squad has been there for me when I needed them and solved my problems quickly. They were so easy to talk to and provided info that explained everything. I will continue to use them.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

I had bought a tv for my in laws and it wasn’t their favorite. Things kept messing up and the tv died a few months before the service was up. They refunded the money on a gift card since they don’t carry that one anymore so I got them a nice one that they love.

Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

I haven't had to use this protection plan yet. But I've used it for other products and it's easy to use and worth every single penny when it comes to electronics that may not last beyond a year or two.

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

Excellent experience. Great tv and excellent installation

Great, in and out with no issue when I made my purchase, people were polite and nice enough to help.