Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 30,880 reviews
  • Rated 5 out of 5 stars

    Got my replacement no question asked!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad has the best protection plans on Electronics as well as they've got the best return policy, exchange, replacement, ect... I highly recommend getting Electronics from Best Buy & purchasing the Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insurance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth the purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing an expensive item from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" HD TV Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks to a rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely support Greek Squad. Saved me money on alot of my investments. Had numerous product failed on me and Greek Squad help exchanged or fixed the product same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to take my pc to the shop twice, and have gotten help over the phone. Problems resolved, and with the service plan, it didn't cost anything. Next, I need to look into getting a couple of appliances fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ins

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope do not need but just in case never know when it may

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous in home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Geek Squad for years. The quality of the workers is outstanding and very professional. Absolutely essential with the huge variety of electronics and appliances in book our home. Superb service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection covers everything, very worth it when there is an issue with a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That day they did a great job helping thanks you help low prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past years they were 100 percent is what they said that is why I always purchase the Geek squad on all mu purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great add on. If you don’t have it I would suggest it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your tvs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty for my television! You may never know what could happen! I bought 5 tvs and had to use the warranty 2x it will take about less then a week to get a new TV as soon as you call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind - priceless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional;

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism at its best and arrived earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use mine and they were courteous and processed my claim quickly

    I would recommend this to a friend