Customer Ratings & Reviews

So far do not need there assistance love my TV Love

This Geek Squad service warranty is great. I do not regret it.

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

I purchased the 5 year Geek Squad protection on my large screen TV for an Airbnb unit. I thought the cost was reasonable and the Geek Squad provides me with confidence that any problems can receive immediate online attention & service. Worth it.

Purchased the extended warranty for LG 42" 4K Ultra HD Smart TV. Haven't had to use yet but have had Geek Squad Protection on other Best But items and have always fixed any problem I have ever had.

I got this with my LG Nanocell tv. The tv warranty only covers for a short period of time, so this will definitely help out if anything happens to the tv after the expiration of the tv warranty.

We purchased the extra protection for our new TV, not because we thought it would ever be used, but because we wanted peace of mind “just in case.” It’s a great product and will be there for us in the unlikely event we would ever need it.

Hope I never have to call them..called them and answered my question quickly..

Had to get it when I purchased a Laptop and it started acting up less than a year after purchase, plus The Geek squad said the laptop was too old, so I decided to get this service, just in case something goes wrong and they can fix it.

Geek squad has been such a help!! Wish i had gotten it sooner.. best buy has yet to let me down!

Haven't had to use this yet since the tv I just bought is working fine, but I've always had good experiences with Best Buy and no hassle warranties.

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.

Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!

I love the Geek Squad protection plans. They definitely cover what the manufacturer doesn't and allows you to protect you investment years into the future. Totally worth it for the peace of mind.

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

Had this service and really came through when our tv sound went out.

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

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Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.