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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,643 reviews
  • Rated 5 out of 5 stars

    Service Plan - Frig Replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took multiple times, numerous calls, various in-home tech service visits, but end result, frig broke down and they replaced it. Highly recommend getting the service plan!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean for the price, it’s a great value. $79 will cover my freezer contents due to malfunction? That’s worth it right there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and unboxed my freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer firmy family. I like the controls being on the outside. Set up was easy since the delivery guys unboxed it and took the boxe with them. All i had to do was add the handle and plug it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a protection plan. We do that every time we purchase an appliance because this is going to a rental house. If the tenant has a problem, they can call the Geek Squad and get it taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad protection plan always comes in handy I have it fit all my Appliances and textra and whenever something goes wrong they're Very professional and are a literal lifesaver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We find the Geek squad to be I’m professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection includes coverage for lost food, which our home warranty did not cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Value Than TotalTech Yearly Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan seemed like a more affordable option than the TotalTech yearly plan. I haven't had anything break or need to be replaced but believe this will be a better value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it a bit small but works for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going great and kids love to draw on it. Screen is good. Water filter needs quick replacements. Else all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performances by Maytag better than LG and Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i never need but if i do i know they have me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really likes the functionality of this refrigerator. The space inside offers great storage and the side shelves provide room for larger items such as gallon milk containers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were so helpful and even though the fridge was so big they did a great job bringing it to my house.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Amber. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Always buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. I have learned now though that you generally need to call the manufacturer the first year since Best Buy cannot help you if there is still a manufacturer’s warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually a waste of money, we'll see.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don't worry about extended warranties as items are being built with longevity in mind. Of course, that's not so with electronics, (built in obsolescence).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blind is so awesome. Works and looks great. Great product and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is good to have on all appliances just in case your appliances malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up as my original fridge has only a 1 yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people have been very helpful when calling for assistance. The hold time can be a little long if you get transferred and some of the questions are repetitive, but overall it is a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this protection. Had an issue with my refrigerator and they could jot locate anyone in the area to fix it so the plan relaxed it with a brand new one. Makes you feel good to have the coverage when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always solves the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a 3year plan. Hopefully i won't have any issues with my refrigerator, but if so im happy to know i can depend on geek squad to solve the issue.

    I would recommend this to a friend