Customer Ratings & Reviews

Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

I have had to reach out a few times to this team and each time they were very helpful and knowledgeable. I am sure I will be contacting them again.

Bought this warranty for all our appliances we purchased from Best Buy. Already had to use the warranty one time and was very easy to use. Geek Squad had me fixed in no time.

Good services. Personal so kind when yoy ask any questions

Protection plan is well worth the price. I make sure to renew it every year.

I always acquire this warrantee. When i request service, they always serve as expected.

We installed ourselves but the pricing for protection on our dishwasher was very fair.

Quality customer support and simply it gives you peace of mind having it

Over the years we've found that Best Buy Extended warranty is worth the peace of mind it gives you and Best Buy always has the customer in mind - I don't know anyone who can beat Best Buy's extended warranty!!!

Let me put it like this, it's already came in handy within a few days of purchase. If you don't buy this, you'll have to deal directly with the manufacturer for repairs if you bought a Samsung. So a $200 service call.

Good to know I have the wonderful people who know how to fix or get someone to fix the things I need every day

This is a must for major appliances and the interactions we have had with geek squad techs have been great.

I ALWAYS PROTECT MY MAJOR PURCHASES, i HAVE NOT HAD AN OPPORTUNITY TO USE THE PROTECTION YET

Haven’t had to use the extended warranty yet. Hopefully I won’t have to use it. The price on the extended warranty wasn’t too bad. I recommend you get the warranty.

Always get the Geek Squad coverage. It is the best coverage for the price and bring peace of mind to any purchase.

Bought in case needed, so far haven’t needed to use it.

Bought in case needed, so far haven’t needed to use it.

Glad we spent the extra money and purchased the plan. We've had to call a few times for repairs to our ice maker. Every time the agent is polite and knowledgeable.

Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

I love the geek squad team so nice and attentive will keep in purchasing this Amazing team to work on my purchases needs thank you Best Buy fit this amazing team