Customer Ratings & Reviews

You better buy it because the new dishwashers are not well designed. the Kenmore that lasted 20 years had better features and higher quality. I am hoping this one will last through the warranty period. The Kitchen Aid /Whirpool service man said a service call is $300. the water level sensor is hard to get to to. It is under the machine. Most are in the tank and can be easily cleaned.

The agents quickly and professionally installed our new dishwasher and disposed of our old dishwasher. The service was excellent!

I always make sure i always get the geek squad protection plans on everything i buy from BESTBUY just because they make it so simple. Almost no questions asked about replacement and no registering the plan to get your product covered.

They are awesome love the customer service love the design love the price.

I love the Geek Squad protection plan I always get them however they shouldn’t warranty a refrigerator if they won’t replace it because an ice maker is considered an accessory. If it’s not working properly and can’t be fixed it needs to be replaced. Luckily my unit had other issues eventually but seriously they “repaired” the ice maker 10 times, at what point does that make sense?

Definitely smart investment to purchase extended warranty. A service call will cost a flat $175

Easy and fast to work with. Super helpful and professional.

I love adding geek squad to whatever I buy in Best Buy

I always buy this on a large purchase, usually the five year plan. Sometimes I don’t use it at all but the few times I have of paid for the times I didn’t use it. So I think I’ve broke even over the years. It all depends if you can self-insure your self or not.

Nice to know that I am able to guarantee that my product will be insured and fixed if needed.

Haven’t had a chance to use it yet. Hope I do not but I’m glad to have purchased it.

The repair man came out to fix it. Replace 3 items. Still didn't work. He ordered and replaced 1 more thing. Right then he set me up to get a new one. The whole process from when the old one broke and the new one was delivered and i installed it took about a week and 2 days. Not bad at all. Everyone was fantastic and I'm very happy i got the extended warranty.

I have not used it yet but I am glad I had an opportunity to have protection plan.

Excellent technicians knowledgeable, helpful and professional

my wife loves the washer and i like the warranty. as always i had awesome service.

It was an independent contractor from Best Buy. He was very good, explained everything and made sure to run it before he left.

The installers were professional & new their stuff.

I had to use the warranty twice once on a refrigerator and one time on a t,v, both items replaced 100%.

Great value and service. I purchased an oven and got this warranty. At the time I was skeptical of the warranty. Flash forward to a few months and the oven breaks. I was able to access the warranty through the bestbuy website and get a service appointment. The tech came out fixed the problem no questions asked, not hidden charges, no limitations. Well worth the money.

We purchased our new fridge over two years ago. Can't believe it's been two years. Geek SQUAD installed it perfectly. On time and informative. We tried another company before Bestbuy and they sucked and we got our money back and turned to Bestbuy for our appliances for the first time. Geek SQUAD and Bestbuy treat you like you want to be treated. Professionally.