Customer Ratings & Reviews

Love this product I have zero issues when I need something looked at or repaired

Each time I purchase electronic equipment I invest in the 'technical support' to maintain the functionality. More times than not I use said support service. For me, tech support is like health and life insurance, your financially better off with it than the cost without it.

We had a Samsung microwave for 11 months and the surface started peeling NOT covered This microwave i# above our stove, kinda concerning that peelings could fall into food

Haven’t had to use the warranty service yet, but I would think that Best Buy provides quality service.

When purchasing a refrigerator or dishwasher, we always get a

Geek Squad has always been amazing for us. We have not had to use it yet for the microwave we bought but we've used it for other things.

Every expensive tv that I have purchased from Best Buy, I made it a point to buy the warranty. At a minimum trip charge of 125, the first service call will more than pay for the price of your warranty. They have even replaced my tv under the contract .

We got the extended service plan with our refrigerator, as extra protection. Geek squad has always taken care of us if there has been a problem, so we always get a protection plan with our items.

The installation of the equipment was very fast and the technicians were very knowledgeable.

Geek squad always knows what to do. I highly recommend getting GeekSquad.

I hope never need to use it for my recent purchase (VR goggles), but My experience with BB additional protection plan saved me near 3k when my TV went belly up. So if I invest good money I always get the protection plan.

Bought this plan for my dishwasher. When it needed repair on a couple different parts, they had a new one delivered and installed by the technician. It was worth the cost and peace of mind it provided.

Havent had to use it. Hope I dont. The price was reasonable. I do like it covers parts and service. Really this review is for potential gift card.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

I saved 20% on all of the other warrantees that I purchased for my kitchen appliances plus saved another$60 on other services- so it’s almost paid for itself already. I just got it so it’s too early to review the services.

Haven't used the service yet and hope I don't need to but it's good to know it's there if I need it.

I purchased this as my stove only has a one year warranty. I'm disappointed that this isn't an additional warranty. Basically I'm paying for the first year of this and will never use it. If something goes wrong in the first year, the manufacturers warranty will cover it. So this is actually a 2 year additional warranty......I would have preferred if it didn't overlap the original warranty.