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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,681 reviews
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tina. Thanks for your positive comments and feedback. We really appreciate it. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Install and made sure we knew how to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a pre-inspection and told us what we needed to do before the final install. Install went very well and they took the old cooktop away. Easy Breezy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing appliances at Best Buy, we always add the 5-year Geek Squad protection plan. The service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD CUSTOMER SERVICE FAST PASTE AND ON TIME ALWAYS GET GEEK SQUAD PROTECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the service plan . Luckily the products we have purchases have only had too be serviced twice in the pass ten years. Best buy stands buy there warranty service and will try there best to correct any issue you have. Unlike buying from other retailers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service worked well for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the service once so far and it was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 5 year protection cause I know the oven heat will create problems with the digital control panel at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s expensive but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good. Haven’t used yet but have on other items and they are so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad as they are on time & provide great service, in fact their additional insight or recommendations during the install has helped us keep the appliances running longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection plan is far less than regular larger chains I have used warranty plans in past outside of the manufacturer warranty Geek Squad is fast to respond never had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed service for my new microwave.. and they came in a timely manner and fixed the problem correctly. The technician even check a piece on my fridge, which I did not buy from Best Buy, and ordered a piece for me. Great service for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Add Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind at ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have cause any thing can go wrong at any time! So for the next 5 years don’t have any thing to worry about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Leave Home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, protection service is a most have, do not take the risk of not being covered. Bestbuy, product protection plan is top of the line. They honor they coverage alone with professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. Peace of mind knowing that if anything happens you’ll be covered is worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Race dog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great and always helpful. I would not be able to fix my computer without them so way better deal than taking your computer to some repair shop all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase you can get is the Geek Squad. They will assist you with any issues and willing to solve any problems. Great purchase to have for all home and computer items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful. Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with every I needed. Highly recommend. Easy to schedule.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    MUST HAVE

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] worth every penny, there is a peace of mind that comes with knowing you are solid for 5 years

    I would recommend this to a friend