Customer Ratings & Reviews

Purchased an appliance. Was just going to go with the basic manufacturer coverage but I purchased this for the long road. Better safe than sorry.

Well worth it excellent support when some happens cover everything

Geek Squad® 5-Year Standard Geek Squad Protection fortunately has not been needed yet!!!!!

Had a little trouble getting the protection plan. Only due to the reason i had trouble doing that over the phone.

I will be a geek squad member for life due to my love for electronics, as well as shopping at best buy

Hope to never need it, but this protection comes in handy. Much better than manufacturers warranty

With large items whose warranties don't last long, this extended pal gives me peace of mind.

Professional courteous and knowledgeable. The only problem is scheduling and opportunity to have the service soon.

Have had it for about 6 months now. Happy with the investment. I’ve been Reffered and glad that I did

Very knowledgeable technicians. Flexible service - you can get service in store of they can come to your home.

So in love ❤️ with this fridge very spacious, ice maker very fast

The operator did not give me the correct information the first time I called, it was difficult for them to understand what I needed and they kept getting confuse with my two appliances that have the same brand name.

I am in the process of needing service for my oven purchased 9/19. Today I got an appointment that is 2 weeks out. All I tried to do was to get help in getting this appointment sooner, for our cooking oven. I literally was bounced around to at least 10 people, over 5 different calls, agents who are nasty and hang up on you (at this point, I was aggravated with how I was being handled, and upset about it, but kept as cool as I can) Geek squad could care less about you, this is sent to an outside service (who really could not care about you) and the handling of my situation has basically been non existent. The disconnecting calls were ridiculous, the transferred calls was useless, I even said do not transfer me to an outside agency (who handles appliances) because I was getting nowhere with them. In no way did I ever even think that the geek squad service handling of my problem would be this bad. Terrible experience, I guess that I am going to have to just shut up and wait 2 weeks. then they will come and look, say they have no part, order it and reschedule (probably another 2 week wait) I wrote this review, no my wife. S

When we call for repairs the guys that come out do a grwat job and are very polite

It is always safe to have a cushion in place in the event appliances are not working properly.

Always great help and service when needed. Highly recommend to purchase.

geek squad service is overall a peace of mind type of service, and that is mostly why I would recommend it.

Worth the money! Protects everything. I fortunately have not had to use this protection but it's nice to have.

Great value for the peace of mind. Also, the delivery and set up is well worth it.

I always buy the geek squad protection. They are always friendly and helpful whwn a product needs to be repaired. I. Very happy with this service