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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 30,879 reviews
  • Rated 4 out of 5 stars

    Beautiful tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality tv and the 65” fit out layout nicely. Tv remote is a little slow or maybe its the UI but I use apple tv so I dont have to deal with that too much. It does have shortcut buttons for netflix, prime video and disney+ on the remote which is nice. It only has two hdmi ports which sucks for a big tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this protection to make sure that I won’t have any headaches with my purchase during 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer getting protection on a new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new TV didn’t want the headache I recall the difficulty we had putting the other TV above the fireplace so I opted in for the geek squad protection and installation so very handy it was nice as they took the TV off the wall and put the new one up And set it up it was great well worth what I paid for it no it’s covered so on those dog toys go flying TV is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the tv shows very good and the girl in store was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    South County best buy geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful technician. He explained everything he was doing and made sure I understood everything. Very impressed with service. On time and very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No help on my issue..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are genuinely good people but they couldnt help with what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast professional and courteous and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need to have the two-year plan with geek squad. It gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. easy to use. no complains. i used to my Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want this plan geek squad it will work for my tv glad I purchase it with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I subscribed to this service, very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had issue with my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe after 1.5 years our TV went black. Geek squad came out. They did a wonderful job checking our TV and ordered parts. Geek Squad was kind to our dogs, house floors wearing shoe covers and especially to us the owners. Would recommend using them After the parts arrived Greek Squad came out again, Installed the parts, but TV still didn't work. Because we had Greek Squad protection warranty the purchase price was refunded by Best Buy card within 1 week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have when you have kids at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable insurance plan for 5 years for my new TV unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and price is amazing, will always do business with Best Buy, looking forward for a desk top computer system for December time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom love this offer because in case the television stop working she can get a replacement for the television the wall mount

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prices could be a little more reasonable in today’s economic hardships that everyone is dealing with worldwide, but overall best spots does a great job of servicing your products when you need them I wish it was a lot more easier to get somebody in a timely man and when you need service other than that, go forward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech sometimes dies quickly so it's good to have the extra assurance on board for a reasonable cost. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this gives protection if we need it for Tv.

    I would recommend this to a friend