Customer Ratings & Reviews

I never used the tv. As the TV was returned, defective. But, the customer service, was very good.

Great to have even if I never use it. Just knowing my Tv is covered makes owning the 5 year coverage is worth it.

while I have the 85inch 4k TV, I also bought the 2 years Geek squad, not only for protection, also for the professional servcies the Best buy can provide.

Warranty price was very welcoming and a no brainer

Havent used it yet but 5 years is a great warranty

Excellent TV! Roku really knows how to make TVs. The picture and sound quality are awesome.

If you get a chance to take advantage of this within the first 2yrs after purchase, then you'll be golden. Sadly most electronics seemed to be programmed to fail within 24hrs after any insurance, protection, warranty, etc. have expired lol

Keeps my mind stress free of any possible mishaps with my purchase. Definitely needed if you live in a rowdy household like myself

I mounted my tv by myself thank you geek squad. Huuurray

Wouldn't buy a product without protection and I know it will be worth it if something goes wrong

Uses it in the past and hope to have a seamless experience if I’m in need again.

I hesitate to purchase any insurance or services since I never use them. I have used this. I purchased two computers and they came to my house and transferred all my programs/documents and set up the screen the way I wanted. Since then I have called for help with an app and was helped over the phone.

Fantastic tv with beautiful picture quality. Yes, there are better quality screens on the market but they carry price tags at least 5x what this was. Great upgrade for me, expect it to last me the next several years

2 year protection plan is great! I don't normally need them, as after doing a bit of research helps me buy a quality product, but if something does happen....you get a gift card for the actual cost of the item that no longer functions to be used for whatever you want from Bestbuy!

Had an issue with a new tv, nothing to do with Best Buy, from the factory. They were very responsive and reliable. Very helpful and reactive. Glad I paid for the service.

They have the best of quality customer service would definitely recommend for all your electronics and appliances!

The tv was wonderful while it lasted my home had electrical problems when we have high winds and it went out but the google tv was great and iam going to get another 1 when i can crisp and clear

Help was great answered all my questions. Would use them again as needed

Great warranty for all my BestBuy tvs I always get geek squad

They took care of the needs very well. Very nice people.