Customer Ratings & Reviews

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

Geek squad protection is a must. So worth the money. I get it on almost everything I buy from bestbuy. Expensive tv and xbox remote broke.80 bucks was alot cheaper than having to buy new one.

I love the geek squad. It has always been a great investment. Peace of mind knowing it’s there if your product fails. When I have had to use the protection plan it has always been a seamless process with geek squad agents. I will not make any major purchase without having geek squad protection.

I glad I purchased the additional coverage. It puts me at ease knowing if something goes wrong with the TV, I will be in good hands. I just purchase another TV and soundbar and wireless surround sound speakers today. I purchased coverage on all 3 items. NO worries.

This is reassuring to have. The Geek Squad mounted my TV on the wall. I had to have the TV replaced this year and that was covered. It makes my life less stressful to have it.

We love the geek squad. I always recommend getting a protection plan even if you don’t/won’t use it! It is worth it! I will not buy another large item without a protection plan. Geek squad is nice and very quick with what they do.

I always get the warranty when I buy TVs or high price electronics.

Geek squad protection is the one reason I will always buy my electronics from Best Buy.

The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

My samsung tu8000 stop working after two in a half years so happy i got this 5 year protection plan. Returned the broke tv and they let me pick out another tv of the same value.

We were reluctant to purchase the Geek squad service but so glad we did. We have need help several times and we also purchased a new TV and it is covered with 2 day shipping. Love it!

So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

The warranty was cheap and i hope i never need to b use but i have on another tv before and never had questions for complications dealing with the team.

They have never let me down! My TV that was less than a year old broke down and I sent it in to get repaired, when it couldn't be repaired they offered to replace it with a newer model or a gift card for the amount I paid for it. I opted for the gift card and was able to purchase a larger TV and only paid the difference! Always happy with them!

I have used the Geek Squad service via telephone to help with set-up or just any questions regarding my T.V., computer or watch

The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.

As i am familiar with the brand & the best buy geek squad protection i highly recommend purchasing the protection its a no nonsense policy. The geek squad protection insures that your item will either be repaired or replaced.

Always hard to want to spend the extra on a warranty you may not use. For us though it saved us from having to spend alot to replace our tv when it burned out but still under warranty

One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

Whenever I buy a big electronic item I always purchase a warranty you just really never know the way products are made these days. Better to be safe than sorry. And I’ve never had a problem with bringing an item back -hassle free