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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 30,880 reviews
  • Rated 5 out of 5 stars

    Protection at ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. Had to use it once nad it paid off in a bug way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty with a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a dishwasher, fixed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install my new dish washer and work on our computers numerous time. the services are always, fast and efficient, and I will always use them to make things work in my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup incase it breaks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a bad value for protecting your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and great help they answered all my questions right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad protection plans, of which I have several is a prime reason why I purchase all of my major and minor appliances from Best Buy. Whenever something goes wrong, which is not often, Geek Squad is there to take care of it. Outstanding!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low price for the years of service protection ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of the geek squad coverage and I have not had a claim to submit. It seems like a good thing to have but nothing to report.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any need to utilize, but have in the past and received great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee is excellent. Customer service is very good and friendly. Having the guarantee is having peace of mind, I know that my purchase is a protected one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a fool for not buying this service before so i made sure that I did so this time. Eventhough my TV is rated well in quality and lifespan you just never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing! It optimizes my gaming experience! The guys at Best Buy are professional and will recommend the right product)

    I would recommend this to a friend