Customer Ratings & Reviews

Have geek squad with every purchase because of their reliability and excellent service

Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.

Nice to have the backup of a team that can handle all electronics issues

Amazing survive every time. Always helpful and there to guide knowledge.

I bought the 5 year protection as a piece of mind after my last tv had issues right after the factory warranty expired.

They helped me find out the Fubo is incompatible with my TV..they actually got me in touch with the manufacturer.

I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

I love that i get protection i can trust at a good price geek squad for the win

I glad i have the coverage but haven't used it yet..

Best protection for any electronic devices , good prices for coverage

Works amazing definitely will be recommend! Also service was amazing!

love buying my merchandise from best buy great customer service and products and warranty

Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

I always buy the geek skquad protection just in case anything malfunctions . I have 2 items get replaced for what i paid for the product

Purchased a 2 yr Geek Squad, with the Hisense H8G..Haven't needed it yet, but with the Panel lottery, LED's going out etc, it's a good backstop..If you have OLED, I think this is the only extended warranty that offers protection from burn-in (vs SquareTrade and others).

Tv is a great replacement for our old one that broke. best buy protection makes us feel alot better about the purchase.

Love that this came with my purchase! Makes me feel secure with the product

Have yet to use it, and I hope I don't have to! My TV arrived in great condition and I am barely home to use it, so hopefully I won't ever break it! It's there for peace of mind

The agent was very helpful in identifying that my old plan didn't give me the benefits that would help me save money on my current CPU issues. He refunded (pro-rated) the old plan, signed me up for the new plan and I saved $75.00 overall. Jay with Geek Squad is the bomb!

We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!