Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 30,880 reviews
  • Rated 5 out of 5 stars

    It came in handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy protection plans because it's better sometimes to buy a new product most times it becomes an upgrade.However money was tight, so Geek squad came to the house, did an evaluation and gave us store credit for a new TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope you don't need it but 5 years covers it. My Vizio panel went bad after 4years 10 months, 5 Year got me into my new LG without having to pay hardly anything out of pocket! Was easy to call and initiate with Best Buy, had a new TV next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their service can't be beat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job setting up my TV. Thank you, Geek Squad,!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse from Aurora, Colorado Store is exceptional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection for several years. I have always had a pleasant experience. The knowledge and professionalism is what keeps my satisfaction with Best Buy and the Geek Squad. I don't need them often, but when I do I can always count on help is on the way. Thank you for your great department.... The Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for a large screen TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't want any liability for our new Sony 75" TV set failing under Sony's or Best Buy's warranty. And given that we had the Geek Squad do the installation, it was a no brainer to have the Best Buy warranty. Even if nothing fails, its better insurance than we have for hurricane damage on the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out after first purchase to add Geek. Works wonderful from home did not have to go into store for one of my devices. But did on computer problem and they solved the problem very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Burn-in Protection for Heavy Users=No Brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and i love to order for more and sinceipouiyutyrtdfyguhjk;lkljkhjghf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was very helpful I brought in a few computers that were outdated and irreparable and they were able to retrieve my info and pictures onto a harddrive. they were friendly quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never not have this extended warranty. I’ve used it many times and it made me feel very confident to continue to purchase these by the way they handle problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection on my purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is durable and worth the money. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gives you peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could use a gift card for 400 bucks just for reciewing a warranty yes please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection guaranteed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but it's good to have on standby just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg combo tower

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very practical and does not make any noise. It is an excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase an extended warranty. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue. The Geek squad came rithe out. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer systems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent and great work. I took in my laptop computer that was all messed up and yes they fixed the problem and it didn’t take long. If you don’t have it get it.

    I would recommend this to a friend