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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1127 Showing 22,521-22,540 of 30,880 reviews
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every cent. They will replace or repair your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forget it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly don't even remember what device a bought this for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for TVs. The repair and replacement made easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv die after one year twice. the first time they fixed it. the second time they gave me a new tv but forced me to pay for a whole new protection plan even though I had 3 years left on my old warranty. all because they gave me a new tv instead of just repairing the old one. Then the first geek came to drop off my new replacement tv, said he could not see the model number right in front of his eyes. Took off with my new tv over his shoulder. had to wait another 45 minutes for another delivery attempt and had to put up with a completely rude lady on the phone when I called in to tell her what happened. She kept trying to blame me!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a tv make sure you buy the really expensive protection plan that comes with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad protection for my computer and 39" TV and am happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv and connection is very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv and connection is very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks put the TV in right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waa.very happy with how the TV turned out on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price to coverage ratio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for great coverage, but hopefully never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price/coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for great coverage, but hopefully never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this service, staff is great and talented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squaj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a little peace of mind knowing I have the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly & Neatly Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and Enjoying the Elevated View with Surround Sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are professionals and I can rest assured that my install and functionality are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad for ever product I buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new TV I purchased. Hopefully I never need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pam’sreview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service. I am along time customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beenhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verte good service. fast and easy to help. Will recomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job putting up my tv on the wall mount

    I would recommend this to a friend