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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1165 Showing 23,281-23,300 of 30,880 reviews
  • Rated 5 out of 5 stars

    best technology buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents fixed my doctorate laptop issues in a timely manner

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. I don't know what to say. It's a simple thing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Who needs the Geek Squad? YOU DO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their service and the commitment to the customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad of geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and awesome coverage! Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always nice to have a safety net.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed it yet, but I purchased it with my LG TV, it's always good to have a safety net!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting for high purchases for extra insurance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have support for any item you buy, and I recommend Geek Squad Service, very helpfull.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always rely on geek squad to assure a working product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An insurance policy that I hope we never need to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Will recommend this to my family and friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Will recommend this to my family and friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good way to use your device in a safe way. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the money, claims are easy and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having TV insurance is a must. I haven't used it yet but its better to have it than not have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use it, I thought the value was well worth the chance. I would do it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but worth it if I ever have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $600 for a 5 year warranty is pricey, but when you are paying $3k for a TV, you don;t want to have to shell out more money if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at other places selling this warranty and were higher so this met my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hassle free service if something’s wrong it gets fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and a great product at the perfect price point

    I would recommend this to a friend