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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30872 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1325 Showing 26,481-26,500 of 30,872 reviews
  • Rated 4 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're pretty resourceful when you're in need of help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad left my new tv installed , friendly and quick service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful in helping diagnosis the cruddy tv we unfortunately purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been a massive help when we need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have item you will need for your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safer with this tied on to expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Provides Peace of Mind for all my purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv so quick and easy. Definitely going to use them again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This t.v. Is ok for my kids room but it just stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squaaaaaaaad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far every encounter I've had has been handled with care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the 2 year protection on everything we buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the extended coverage warranty. Very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they couldn't solve my problem they did what they could.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy electronics from a store worth buying you want to feel protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need it for just in case something happens, you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection Plan is the best !!!!!!!’!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love that I was offered 2year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty that comes with geek squad help = awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the price. My daughter loves it!!!!

    I would recommend this to a friend