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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30873 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1338 Showing 26,741-26,760 of 30,873 reviews
  • Rated 4 out of 5 stars

    Geekwarranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased. Extra warranty for piece of mind. Have not had to use yet, but happy to know I have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good to purchase. it has paid for itself. I have recommended it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have this option if you do not want to deal eith the hassle!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought with a higher end sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant tell how good this warranty is, hopefully if my new set breaks, it will pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must great peace of mind No questions asked coveage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a high teck TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use but it is there if I need it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible customer service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek sauad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a no brainer and a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient. Always a plus when you have an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and have not had any problems with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any type of expensive item , have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable peace of mind and avoid costly repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to get extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the added protection for my new 40" Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the price. Nice piece of mind:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the warranty is always a great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for five year warranty will replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy insurance! Best Buy is quick to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up but the squad is always there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This his is a fantastic product. Great service to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD POLICY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NEVER HAD A PROBLEM WITH ANY GEEK SQUAD PROGRAMS

    I would recommend this to a friend