Customer Ratings & Reviews

Haven't had to use it for current TV, but used them on past TV and they were fast to come out and troubleshoot and since they couldn't fix it, I received a replacement

I believe you should always get protection plan for purchases this big and it was quick and fast and affordable.

The Geek Squad service it well worth the price and I would purchase it again in a heartbeat!

LOVE THE GEEK SQUAD 5 YEAR PROTECTION BECAUSE I PURCHASED A STOVE THAT HAD MULTIPLE ISSUES AND WAS REIMBURSED FOR MY TROUBLE. NORMALLY DONT PURCHASE PROTECTION BUT GOT BURNED BEFORE ON A WASHING MACHINE THAT WENT OUT AFTER TWO YEARS

Always get the geek squad with my electronics. Its paid for itself time and time again

I purchased the 5 year Warranty on a Sharp TV. WITH 2 months left on the Warranty , it woukdnot start. BESTBUY replacec the TV when it was unable to be replaced. Great purchase. Great price.

[Employee of bestbuy] Needed a way protect my new B4 model!! Highly recommend for any TV over $500.

Worst tv setup ever. I had a dog chew up original remote for a 70inch tv. Had to buy replacement. So I was having issues with tv running Netflix and other streaming devices. So I did a factory reset on the tv. Didnt know you couldnt program a with a replacement. Must have the original. So now I have a 70 inch brick. Al because their is no way to get past programming remote without oringinal.

Havent used them yet but I have in the past great service

Always good to have with appliances! You just never know what could happen!

I haven't had to use it yet but the did use it on the last TV that I purchased and it was great. They came out and repaired the TV twice over 3 years. Then, on the third repair, they gave me a store credit for a new equivalent TV or I could use the amount towards a better one. Simple and very pleasant.

An amazing computer!…I needed one for my son since he’s homeschooled…Best Buy and HP is my store and product brand for electronics for school…I highly recommend this product no issues…

Did not order this set up service. Was informed that this is a much better warranty and that you stick by it as Amazon does not stick by their warranties.

Friendly and great job done corner of the TV perfect in the living room great view for everybody

I purchased this for my new Hisense TV. The TV died in 6 weeks and when I called the Geek Squad I was told I had to deal with the manufacturer for the first year of the warrenty. This is understandable. The Geek Squard member was very nice. My issue was when I tried to cancel it my refund was prorated.

Great store and delivery service. Would definitely recommend.

They were backed up so I had my son in law install and set TV up

you would have to be an idiot not to take advantage of the 5 year warranty, what a great value

I chose to get geek squad protection for 2 years for 43.99 literally covers anything will replace brand new instead of the best buy protection because that one was only for 1 year at 199.00 for a membership yeah ok nice try

The geek squad offers great service for repairs if needed!