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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 30,874 reviews
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that all my products a under this protection I I buy from best buy- thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Had this product in the past And was happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When had my tv died and when i called insurance co.they treated me very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The extra protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the extra protection on my previous TV that after four years stopped working. They give me a brand new compatible TV so I am purchasing it for this TV that I just bought. From the time I called to report the problem to the resolution was less than 30 minutes.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Color quality

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming and good video quality and vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the 2-Year Protection Plan for my new TV was one of the smartest decisions I made. The plan offers solid peace of mind by covering unexpected damages that the manufacturer’s warranty doesn’t, such as accidental drops, spills, or power surges. The registration process was quick and simple, and the customer service team was helpful and responsive when I had questions. While I haven’t had to file a claim yet (thankfully), knowing that I’m covered for repairs or even a replacement if something goes wrong makes me feel much more secure about my investment. The cost of the plan was reasonable compared to the price of the TV, and considering how expensive repairs can be, it feels like a worthwhile safety net. I also like that there are no hidden fees or deductibles if I ever need to use it. Overall, I highly recommend adding the 2-Year Protection Plan to any major electronics purchase — it’s a small price to pay for major peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 5 year protection easy to use at a low cost I have use it on my tv plus they let me keep my old tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youd like a curved screen in a decent size this monitor is a great value option. It gets bright and has good speakers. Perfect for office use. Would not recommend for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very generous application of an extended warranty.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned late last year that the administrator of my extended warranty on an Epson printer had changed. I had forgotten about the warranty and had replaced the printer. I still had the inoperative printer and returned it and was able to use the funds to buy a Roku TV. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new tv! Picture is nice and sharp and Skylar and Jon with the Geek Squad did a great job setting it up for us! I highly recommend using the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get warranty for my purchases from BestBuy, such great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C4 TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an LG C4 TV and paired it with the 5-Year Standard Geek Squad Protection, and I am absolutely thrilled with my decision! This combination is a perfect match for anyone looking to safeguard their high-end television and enjoy a worry-free viewing experience. The LG C4 TV is stunning with its incredible picture quality, vibrant colors, and sleek design. Adding the Geek Squad Protection plan was a no-brainer. It covers accidental damage, hardware failures, and so much more, giving me complete peace of mind. What truly stands out about the Geek Squad Protection is the exceptional customer service. The team is always quick to respond, highly knowledgeable, and genuinely dedicated to ensuring my satisfaction. Whether I need to drop off my TV at a Best Buy store or arrange for in-home service, Geek Squad's efficiency and professionalism shine through. Thanks to Geek Squad, I can enjoy my LG C4 TV without any worries for the next five years. Their support has turned potentially stressful situations into smooth, hassle-free experiences. I wholeheartedly recommend this protection plan to anyone looking to protect their valuable devices and enjoy ultimate peace of mind. Thank you, Geek Squad, for going above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is the warranty worth it?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 year year protection warranty to get at least 5 yr usage from this new flat panel tv. Some of the reviews stated that the tv failed after a few months usage so I will see if this happens to me. Hope I get at least 10 years usage from this flatpanel tv purchase! Products made today (yr=2026) dont have the quality like the ones made 10-20 years ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally buy this insurance for bigger items like TV, fridge etc. my last TV went out (pixels) just before the 5 year mark. so happy I had this insurance.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    LG TV

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, I love the picture quality and how loud and clear the speakers are!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My volume stop working in less thank a year that the protection got me a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes it easy to not worry about it not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes pressure off worrying about it breaking or not working while we are camping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection I would always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s important to get everything insured. Best Buy does great things with their insurance policies protection policies for product products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Investing in the 5-Year Standard Geek Squad Protection plan was one of the best decisions I made when purchasing my electronics. This comprehensive protection plan provides peace of mind like no other, offering coverage for a wide range of issues that could arise over the years. What sets Geek Squad Protection apart is its unparalleled customer service. From the moment I signed up, I felt like I had a team of experts ready to assist me whenever I needed help. Whether it's troubleshooting technical issues, scheduling repairs, or even providing advice on optimizing my devices, the Geek Squad team has always been friendly, knowledgeable, and efficient. The coverage itself is extensive and flexible, catering to a variety of needs and budgets. Not only does it protect against manufacturer defects and malfunctions, but it also covers accidental damage from drops, spills, and other mishaps. Plus, with the option for in-home service, I never have to worry about transporting my devices to a repair center. One aspect I truly appreciate about Geek Squad Protection is its transparency and reliability. There are no hidden fees or surprise charges, and claims are handled swiftly and fairly. Whether I need a simple repair or a full replacement, Geek Squad has consistently delivered on their promise to keep my electronics running smoothly. Overall, I can't recommend the 5-Year Standard Geek Squad Protection plan enough. It's a worthwhile investment that provides invaluable protection and support for your valuable electronics. With Geek Squad by your side, you can rest assured that your devices are in good hands for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELENT PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection that covers virtually everything you're looking for. Don't hesitate—get it today. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to replace an older one that was on the fritz. I love how light this TV is and how it looks in my living room. The sounds is amazing and it works at my lower volumes than my old TV. I wanted a non-smart TV since I already have any Apple TV and this worked perfectly.

    I would recommend this to a friend