Customer Ratings & Reviews

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

Gotta have that peace of mind when it comes to any purchase you make.

I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

It's always great to have the protection needed for higher value products

I HIGHLY recommend getting Geek Squad for your TVs. Back in 2018, I brought a Samsung 50' 7 series 4k TV, and this year (2020), the LED in the TV gave up, and half the screen was black. I was very disappointed with Samsung. I called Geek Squad. They had a tech come to the house to examine the TV to see if it could be fixed, and they told me it was not worth fixing, but I could replace sticking with Samsung or choosing a different brand. They credit me the exact amount I originally had brought the TV for which I decided to do. They come and pick up the old TV and dropped off the new TV. The only thing I wish they would change was not having to pay extra to have them swap the tv on the mount, but it's okay.

The 32 Pioneer TV works great and has plenty of colors to see blended as one watches TV or a DVD player hooked simply into side of TV with cable.

We took out insurance because it was reasonably priced.

Glad to have this warranty just in case something happens w/ our new tv.

Protects my TV for 5 years, that's longer than I'll probably even have the TV!

Excellent service I will bring all my electronics or anything I need fixing to The Geek Squad

purchased it but have yet to use it. The TV we have still works

Tv looks great while playing games, BUT has a severe problem with judder/soap opera effect that is very distracting while watching tv!

I've never made a large purchase at Best Buy w/o the Best Buy Standard Geek Squad Protection service. A Best Buy Geek Squad Agent recently determined my Sony XBR-70X-850B had a bad panel / display after two years. I was provided a phone number to call for a replacement. Although I wasn't given "full credit" or what I paid for the TV two years ago, it was close to what I paid two year ago. I asked about upgrading to the Sony XBR-75X940D, and to my surprise, I was able to apply the "credit" towards a brand / model that was a "step-up" from what I had. Within 10 days, I had my new TV (Sony XBR-75X940D) delivered by two Best Buy Geek Squad agents and set up in my home. I won't ever go without the 5-year Standard Geek Squad Protection plan.

This product came in handy on several occasions. Would definitely recommend when buying products from Best Buy.

I love the extra feeling of security, knowing my product is covered!

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

I always get a warranty from bestbuy on big ticket items, and i defenitly feel better about my purchase.

You have you get your protection plans because you never know what can happen

Thanks to me purchasing this extend protection I was able to get another newer version tv. When my went out

I love my fire tv i get all my channels plus my subscription channels are also on there.