Customer Ratings & Reviews

Prices goes up for the more coatly items purchased. Walter (Buy cheaper )

Good services. Havent had an issue with geeksquad yet

Havent used it yet but im sure its great by the sounds of it

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

I bought a new 65" 4K UHD tv and added the 5-year geek squad protection. You never know when your cat might decide to jump behind the tv, get tangled in your premium HDMI cables, and decide to just dash out and knock it all down, ruining your evening television watching. Best to be safe, get the protection! Also, get rewards points for writing this review. I hope you enjoyed.

Tv was wonderful. Loved the picture quality and interface! Would definitely purchase again. Im starting to really become a fan of roku tvs as a brand.

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

Definitely worth having the protection incase anything happens.

Have had TV for about two weeks. Love the TV for the price display/resolution is well above price point. Controls and interface with smart TV are well above average. One draw back are the speakers. I don’t know if it’s placement or the quality of speaker but they are not good. Made adjustments and still sounds like it’s in a barrel. If you get this tv buy a sound bar and you will be very happy. I recommend with this add on.

Great experience with the store. Definitely returning go to this store more often

Got this warranty for my daughters tv after her previous tv went black with no warning and no warranty. Do yourself a favor and get the warranty. It provides peace of mind for the unknown!

Money is tight. I usually don't pony up extra for some warranty the clerk's trying to sell me on top of the warranty that comes with it! But when it's the Geek Squad, I'll take it. It is SOOO much easier & nicer to be able to come down & talk to someone in person versus calling someone a 1000 mIles away that I can barely understand who gives me the run-around anyway! No thanks, I'll take the Geek Squad.

Have not had to use this yet, but from a past experience when I had to, all went well. And, since my TV was unable to be fixed on that occasion, I was able to purchase a new TV with a gift card with the reimbursement for the price of that TV. This gives me peace of mind that if anything happens with this new TV in the future, I’ll be covered.

Did not need a full service install, but prompt and curtious service on time and they called ahead. Good service.

Haven’t needed to use it yet, but I know how great protection plans are with best buy

I always buy Best Buy extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Customer Service person outside of the United States on the phone.

Done on the phone as the order was placed verbally.

Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

I almost always buy buy the Geek Squad protection plan for any TV or computer purchase. We recently had a bad power surge that knocked out several of our TVs. One TV was still under the 5 yr warranty. I took the TV in, they sent it to be checked out. Best Buy ended up replacing my 4 1/2 year old TV with a brand new one, that ended up being an upgrade from what I had. Well worth the money in this case.