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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 30,880 reviews
  • Rated 5 out of 5 stars

    Won't buy appliance without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized the protection plan on several items and Best Buy has honored the plan each time. The way appliances are made anymore, it is just smart to get a protection plan on them. There will always be something that happens. Warranty helps me feel better about spending that much money on an appliance or TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection -A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was one day away from being out of geek squad warranty but they honored it and I was able to get a new TV easily. It did take a couple of phone calls and some emails back-and-forth but no one gave me any trouble or pushback. I highly recommend geek squad protection for anyone’s purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey tv protection...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an e pensive tv go out after 2 years and had no protection insurance. I just purchased a 75” Sony and won’t let that happen again! I have covered this investment for 5 years! I have had Geek squad on my computers for years and have been well pleased. I have faith they will repair or replace my tv if a problem occurs after the original first year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress free, Knowing that i have a back up plan makes me wanna go back to the store and purchase more devices. Their warranty is worth it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend coverage for what you buy, never know what might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great cover for safety never be an extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for 5 years. Great add on value to your tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart decision always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend protections plans from Best Buy! They’ve helped me big time after a few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service. Excellent Attitude.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my laptop in thinking it was at the end of life geek squad professionals explain to me that if you wipe delete the old information laptop will work like new they added new virus software works fine took approximately three days and as promised they delivered I’m very pleased with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice plan it's a good investment for my TV it's always good to buy a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend purchasing the extended warranty! My old tv stopped worked properly after 4 1/2 years and because I had the 5 year warranty, I received credir for my original purchase that allowed me to upgrade to a newer, better model plus some left over to purchase a bluray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That's what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I don't want to be sitting around looking at nothing. If the tv goes out I think the geek squad will come to my rescue and that's a whole lot better than sitting and looking at nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Knowing its coveres for 5 years makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and fantastic people. It’s a pleasure working with Geek Squad and they always find a solution :) 10/10 service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting my TV fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Very Helpful. I love the 24/7 support they have. My son threw somthing at my tv but because I have the protection I can get the TV fixed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Honored my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty with my son's 43 inch Insignia tv. His tv went out within a year of purchase, and after I contacted customer service to let them know they did honor my warranty but let me know since I was getting a new item I would have to repurchase the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extra protection because no one actually repairs televisions anymore, and it has been my experience that Best Buy geek squad far outshines any other competitors. They address issues and concerns promptly and can correct most problems over the phone or online. Great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the x900h tv I got from Best Buy. With it being a brand new and relatively expensive purchase, I feel much more at peace knowing geek squad is on call if anything were to happen to it with discounted costs for most repairs! Truly recommend for any expensive and applicable purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

    I would recommend this to a friend