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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 30,880 reviews
  • Rated 5 out of 5 stars

    Added Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service after factor warranty has expired. Customer service has always been great and we purchase this on all our Electronics . Very pleased with our service after the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agent brumley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he did really good mounting my tv and taking the old one down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on my larger ticket items. It gives me piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the geek squad come to my house on several occasions with different items over the years. And they are just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, always great service, advice and kindness .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for large appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad on my samsung fridge and it really paid off(twice). You should definitely get it for large applicances asstuff isn't made like it used to be....and these nice things are very expensive when they break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think , buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this for all tvs , I am usually the guy that says no to this by default. But I got it because the tv was so cheap. It was tcl, of course screen went out after a year. Called best buy came out next day , evaluated tv . Got to pick a replacement and pick it up same day. Could of had it delivered but I am impatient lol. Just get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have very destructive cats in the house, so it's probably a good investment to have a coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for TV , never had any issues though but great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister bought this tv and she bought a protection plan, she had no probloms with the tv but one time when she needed help they helped her with no hasstle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They chose to replace my tv rather than fix. Got an upgraded tv at no additional cost. Team that brought the new tv to my home was very punctual and communicative through the process. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV with very good resolution and a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the better safety plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services. Havent had an issue with geeksquad yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reminds me of the time I used to feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended warranty makes me feel safer than my last extended warranty from my auto dealership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has my Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my appliances were vreaking down at the same time: the laptop, tv, smartphone, and etc. My tv wasn’t even a year old yet. I digned up for 5 year agreement for peace of mind. It is an excellent investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im sure its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but im sure its great by the sounds of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back panel of tv burnt ip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv that the back panel had burnt up suddenly. No issues with getting a new tv to replace the one that back panel burnt up. Would recommend Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy! Literally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! They are easy to work with and always fix us up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy! Literally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! They are easy to work with and always fix us up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having the protection incase anything happens.

    I would recommend this to a friend