Customer Ratings & Reviews

I love this program I feel good about my products being insured with Geek Squad

Great protection, but read the fine print, there is alot of ways they can get out of covering your items

Felt safe with the added protection and warranty always helps

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

Very easy to use website and product variety was excellent. Prices were extremely competitive and offered price points that fit into my budget. Overall great experience.

Great idea to protect your investment just incase a accident

Hopefully I'll never need the protection but you never know.

Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

wonderful peace of mind, is the best description I can come up with!!

I have never paid for a extended warranty in my life I always thought they were worthless as the life of the product should last longer than what the warranty is offering. But I’m so glad I did. I had bought my dad a TV for Christmas and two years later some thing went out in it. I called the geek squad and they came out within a day and took a look at it. Unfortunately, my dad’s TV had been Discontinued. The part that they needed was unavailable. So they let my dad pick out a brand new TV comparable to the one that he had. Within a couple days they were back at the house installing and setting up the TV. I will always get an extended warranty on some things so expensive.

Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

Purchased to cover Granddaughters TV. Good deal for the peace of mind

Haven't used it yet, but the ease in setting it up into my account was amazing

So far we haven't had to use this, but we have in the past for products and have always been happy.

So glad I paid for this. Our TV stopped turning on after about a year and half of use. Since I got this service they are coming to make sure that it can’t be fixed and if it can’t it’s getting replaced for free! Can’t beat that!

It's a warranty, but not one you should be weary of. Most protection plans have gotten a bad stigma over the years, but this Geek Squad protection plan has never let me down. Best Buy has also been helpful and resolved any product issues I've had due to this warranty. Protection covers numerous categories, so give yourself the peace of mind and pickup the added coverage, it costs essentially the same as a weeks worth coffeeshop trips but now you're TV is worryfree for 2 years.

Fast quick reliable service. Showed up on time and was friendly

This warranty is very helpful and I know Geek Squad will be there when I need them

Feel a great sense of security knowing I have the added protection from anything happening