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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 30,880 reviews
  • Rated 5 out of 5 stars

    BEST OF THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best of the best had a comp to them previously They know the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never win but i gave it a shot because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my tv they sent someone out right away. The person cane with mask for his and my protection. He was very professional and very nice. He took care of the problem and left. I am glad I purchased the insurance because everything was covered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Faye. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad is good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking into buying a TV through Samsung as there protection plan and other offers seemed pretty good, but then looked through Best Buy and the offers with Geek Squad protection seemed just a few points better money and protection-wise. Geek Squad does a good job of servicing any needs or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best services around, they do an awesome job on fixing the items that needed fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't be caught without IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the protection on my old TV. They couldn't fix it so they gave me a new one. ( NO HEADACHE OR EXCUSES) They stand behind their warranty. I would recommend everyone take out The Standard Geek Squad protection. It saved my pocketbook about 600 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No question it’s a smart buy!! as equipment get more sophisticated there is more possibility of things breaking down. This is a great way to protect yourself, and ensure that you do not waste your hard earned money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it's man made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few questions, what is the price of the item, are you expecting it to last awhile, and is it a good product if you checked those boxes then you should get a warranty {my opinion of course}

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is FABULOUS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have received nothing but fabulous service from the Geek Squad. I highly suggest them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps to be be at peace as modern day televisions have softwares which generally gets messed up after a year. Also, generally usage of TV is very high and hence I would recommend 2 year top up to all especially my previous TV with other company not Samsung got messed up exactly after a year and I was out of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !00% perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and an affordable solution 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the geek squad plan for major item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but great experiences with geek squad services from delivery to repairs never any hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought when I had it delivered they would set it up, but they can’t. I did it, wasn’t too bad. This TV was delivered because I had purchased a Insignia 55”, and thank goodness the 5 year extend warranty. It broke. Went black after one year. I haven’t had this TV a month, so far so good. Ask me in a year or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying electronics you better purchase Geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year warranty for new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty for our new Samsung 70” TV. Hopefully we won’t have to use it but if something fails in the next 5 years we are covered! (As long as it is not a cracked or broken screen). Keep any young children away from the TV screen so this doesn’t happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As this was a gift to my mother I purchased the warranty so I could have someone go to her if the item needed repair. This makes everyone’s life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended 5 year or 1 year warranty i chose 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and the picture quality is great. It was easy to setup in less than 15 minutes. I would definitely recommend this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting our tv , straight and level

    I would recommend this to a friend