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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1231 Showing 24,601-24,620 of 30,879 reviews
  • Rated 5 out of 5 stars

    Always there for you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always prepared for whatever you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have this product knowing you are covered too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's chrome book and I'm glad I did because she needs service asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet, but glad to have it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad subscription, they help tremendously

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Horrible Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT DENY THIS REVIEW. Previous post isn't there. Until i am compensated and my total tech is restored I will keep buying small items for review- my review is gone, I'm following guidelines- A nightmare, I trusted best buy, we buy high ticketed items, we pay for protection, only to find we are not protected at all and our money is now their money. I purchased a 65 inch, I bought total tech- the Samsung tv went out just over a year, the real horror began, I was treated so badly by numerous representatives, waited two months and for two months I fought, Wasted time, I had to pay additional money, and they sold the tv I PURCHASED TO SOMEONE ELSE, they were not going to honor total tech, I have been told I am not an Elite customer so I had to pay extra. -This is going for a civil suit- please do not buy Total tech- Theres more but I'm here to say please do not give your money for protection, you wont recieve it-

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to cover everything I might have issues with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was very professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV showed great quality at very affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have this, you never know.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this, you never know. I couldn't fit tv in my car either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is great to have. It virtually pays for itself!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a most buy it makes life easy when your equipment fails

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommended getting this. If you're going to spend a lot of money on a TV, please do the right thing and get it protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extended warranty for tv cause you should always protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind just in case issues arise after the factory warranty ends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    squad service only add recommendation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product easy to use I would like it to have a guide of the applications you can use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide excellent service for when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just glad they come to the house on 65” TVs or bigger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better to then not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say? It's a must have these days when buying most things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the service yet,but I’m glad to know that I have it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extra protection for my sons tv for in case something happens

    I would recommend this to a friend