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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1359 Showing 27,161-27,180 of 30,874 reviews
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t understand why it costs more at the front desk

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squas is useless and a waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy Geek protection as it is usless: they will keep your item for as long as they want without replacement

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but is nice to know for next 4 1/2 years it's there should I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They make fixes take to long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for protection but a long process if you need products replaced or repaired

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Juicy j

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About the same price everyone else. Husband thought it was okay for quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well when i called for my tv repair, they had me call the manufacturer before they would do anything. Kinda defeats the purpose since the item had a year manufacturer warranty and i bought this for i think 2 years.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the coupons I had, I bought this additional protection. This is always better for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    have not needed this service yet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this coverage (protection) but have not needed to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good idea to have a protection for 2 years....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year plan for 70$. I hope I never have to use, but glad for the peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection just in case our tv goes out! Must get

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you need it. Works great, get one for yourself or family member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better to have than not to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is easier to have the protection and not need it than need it and not have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fair price for protection. Gerk squad agents are always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super swsome tv graphics are awsomr movie are beyond

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the geek squad on my tv they couldn't fix it so they pretty much bot me a new one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I never have an issue with the computer that I need to use this. But good to have in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had to use the geek squad. The two men that came out was very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to purchase the warranty. It can't hurt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great safe than sorry, especially when buying the TV

    I would recommend this to a friend