Customer Ratings & Reviews

Always excellent service When dealing with the geek squad very professional and knowledgeable they really know what there doing I never have to worry about a thing with this protection 24/7 online care easy schedule appointments best added investment you can get for added protection on your investment I will never go without

seeing the horrible quality control of tvs this year, it’s really nice they come out and pick up tv from your house, i’ve been dealing with 20-30 samung tvs this year because of the bad DSE or banding in the screen, so it’s nice i can try getting a tvs and not have to drive 30 mins every week

Although it took alot of holding of the phone & waiting in line at the store, all in all, I'd recommend this protection plan. If it weren't for the 2 year plan we purchased, I'd have to fork out at least $500 for a TV comparable to the one we had that just gave out. Instead, we received a $400 gift card to use towards a new one. I paid $150 out of pocket for the difference. Not bad at all. In fact, this time around I paid for the 5 year protection plan. It could use some streamlining as far as customer service is concerned but still worth the trouble I went through.

Super sweet 5yrs protection for my new SmartTv. It’s so worth it. My smart tv broke after 4 yrs and it was too expensive to fix. It was like over 200$ to fix an old tv. No more issues with this protection for at least 5 yrs. Yes!! Always purchase the extra warranty

If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

Geek squad knows everything, really kind people and always willing to help

I have no problem picking up the Geek Squad Protection when I am investing in something significant - like this new 55-inch Sony 4K Ultra HD Smart TV. In today's world, where technology becomes obsolete so quickly - having five years of protection gives me the peace of mind I will be covered in case anything goes wrong during the "life" of my TV. Because in five years, I'll probably be buying a new one anyway.

Very professional and very attentive in and out very quickly

Very helpful and as my tv still under 2 year warranty just got new one to replace old one well worth it

Peace of mind with this Geek Squad protection. Would not want to have to pay more for in home repair for time and $$ to ship it somewhere.

Excellent service and peace of mind. I recommend people buying TVs or laptops to add this protection on. I always get better service out of here than the manufacturer

good tv. ideal for games. very powerful sound. I like that it is updated frequently. If you like to watch movies in the evenings in a dark room, then this TV will give a good result. in a bright room, the image will be dark. I advise you to buy if there is a discount on the TV, you will not regret the money.

For my birthday, I bought myself a whole home theater system. For the product, I was buying, this was just extra insurance, incase. They also installed everything, which was great. The installation was done professionally.

Great product to perfect my products if there was yo happen

Always buy the warranty. Bought it for an LG we used to have and glad I did cus that tv took a dump on me. Best Buy made it easy to replace

I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.

Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

greattttttttttttttttttttttttttttttttttttttttttttttttttt

Having the Geek Squad available makes things very convenient. Seniors especially would benefit by having Geek Squad Service because if you have challenges you can get help instead of being frustrated. Get the Squad!

Great coverage for small money on a large item that can quickly become unreplacable .