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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 30,880 reviews
  • Rated 5 out of 5 stars

    I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to used it yet, but glad I have it for a just in case moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    being safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cost was not bad and the coverage was good , it's nice knowing your covered if something would go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I did was join. They have been a life saver when my computer had viruses and other problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team Releases you off the stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great customer relation team! Always going above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stand behind their warranties and any time I have ever had to use one they did right by me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful. Just be careful to watch your expiration date!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always there when u need it such a reasurring feeling to know your covered if any bad luck strolls around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpful and friendly. Always available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at it's finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started not to ad GSP, then I changed my mind. working for Geek Squad I've seen a lot of crazy things happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some geek squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great valued protection plan for my new QLED 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing they came up with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THE SQUAD FOR A FEW ISSUES THAT WERE RESOLVED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with BestBuy extended warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too costly for what’s covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to purchase this plan, because it doesn’t cover any type of physical damage. With a TV that costs this much, you want a protection plan that covers more than just the internals of the TV, especially for that price. I live the TV, but feeling a little buyers remorse about the protection plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind And a good value for not having to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good customer service they worked fast..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the protection for 2 years. I would recommend this to a friend when making purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security for the unexpected. My TV wasn't cheap, so knowing is covered makes paying the bill easier......lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have for your product. It gives you peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable tech, minimum down time from the time the call for service is made till unit is working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it all to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always the best.. love my new tv

    I would recommend this to a friend