Customer Ratings & Reviews

Always there to answer your questions or come out to help

Product protection is always a must when buying electronics. Geek Squad members are knowledgeable and friendly.

my old tv went bad few months before this expired and i was able to get a new better tv. love the service.

Have not use this yet and hope to not use it. I a happy with best buy

Luv protection plans. Bought the protection plan when we bought my dads tv but I like having a peace of mind

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Bought it haven't used it don't know if geek squad is good or bad.

Must buy for any home! Also a home run Christmas gift for all ages!

Must buy for any home! Also a home run Christmas gift for all ages!

Their the best insurance I know to have, my son was into gaming a lot, and they gave me no hassle.

Always great to have extra protection for home tech! This was a no brained!

Great tv. Love all the channels that are already installed.

Greek squad great answers any questions and always willing to help

It’s a great idea to have a protection plan especially with electronics.

The Geek Squad Protection Plan let customer secured to know that BB do the Best to the customers.

Small price to pay for piece of mind for first 2 years of ownership.

Love the Geek Squad protection that is always available to help!!!!!!!

Best Buy warranties are the best in the industry never a problem

Always recommend. Maybe not always needed, but nice to know U have it.

Recomendado !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!