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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30880 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1024 Showing 20,461-20,480 of 30,879 reviews
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get the protection plan just in case something would happen to the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had Geek Squad protection before and may never actually need, thus the 4 star. But family members have remarked highly on their use of it, so took it as a precaution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase. excellent service. Best Buy is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have mounted my TV, always helping when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use. It’s nice having the piece of mind thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to purchase this. Just need to remember to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of protecting my purchases. Haven’t had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a blessing to have this service. Just having a peace of mind knowing everything is covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the Geek Squad protection package gives an overall better piece of mind. No need to worry if anything fails in the 2 year period. Just wish the cost was a bit less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Gwen Squad , again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to save the day !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup through store, would recommend 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a great warranty that will keep you at ease in case of any damage or anything in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and I don't have to worry about anything going wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use warranty services yet, staff is exceptional knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been amazingly helpful in my times of need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad yearly protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO worries with the Geek Squad protecting you for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary service to have just in case. Agile and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called to ask question on how it works. The agent was knowledgeable and answered all my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year warranty is definitely worth the money. Always better to have protection on your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad was easy and friendly to work with. They exchanged my TV and even tested out the new one!

    I would recommend this to a friend