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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1035 Showing 20,681-20,700 of 30,879 reviews
  • Rated 5 out of 5 stars

    Purchased But did not need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan, but end up not needing it due to the return. It is a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection was very cheap for the 55" insignia tv I bought $25 which will cover me for 4 yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must for any tech you buy. So straight forward. You have an issue, they fix your issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not make things the way they use to. It is worth the little bit of extra money to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek squad protection for any purchase to protect your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for every product bought from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping nothing happens to my TV, but if there is an issue Geek Squad will be my first call.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorta worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ant died behind my screen (darn you, nature!). An agent came in a day or two and assessed the problem. Soon after a team came and took the old tv and replaced it. Due to the age of my TV, Samsung no longer makes them. The team did not set up the new tv, but I'm ok with it. The downside is that my original TV was replaced with one that was worth half the price. While the picture quality is good, its not equivalent to what I originally purchased. My current TV may be the last one I use an extended warranty for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product to have when you need it and comforting to know you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and help,very courteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were very knowledgeable and helpful. Easy to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the coverage everytime it is offered. It is easy to use and the Squad is always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had an issue yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i wint have to use it, havent had any issues yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan. No complains when u need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful for purchasing the extra protection feeling blessed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot rate at moment have not used. Delivery was as scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gueek swad is good ive use theim in the past theey were friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this care pack but have not used their services yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great, the gadgets can be safe with this squad.

    I would recommend this to a friend