60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1107 Showing 22,121-22,140 of 30,875 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must with any major purchase.this is a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Break Squad protection plan is the best and outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Break Squad protection plan is the best and outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Break Squad protection plan is the best and outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad protection. Always satisfied with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to add the geek squad protection to everything i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is convenient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I don't have Complain for the geek squad when ever I need a help they are always willing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth to have in case of any accidental damage on your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used so far. And I hope to don't used near soon

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Best Buy’s Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance and coverage. Definitely worth the money with the purchase of my tv!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get with our tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always did get this with our TV's & when needed what ever it was, Geek Squad did great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GREAT TIME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV in such a great mannerism time! Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the products ordered from Best Buy arrive very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. You Can’t put a price on piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. You Can’t put a price on piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for an extended waranty and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV & hooked up anything that goes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any purchase you never know what's going to happen. It is always advised to get extra protection.

    I would recommend this to a friend