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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30874 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1147 Showing 22,921-22,940 of 30,874 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job fixing my computer. I had cracked the screen and They fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get even if the minimum protection plan. You can always renew it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get get. They are very easy to work with getting the product fixxed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always worth it to buy geek squad protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing the Geek Squad protection package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I will never have to use this. But it is a great buy if u ever think u may need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend protection on larger purchases like TVs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this on everything you buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this on everything you buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as t to have can get help 24/7 . Very good support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected for five years for this great investment called a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To protect an investment GS is the way to go and a must add to any best buy buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used them yet as I installed it myself..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend getting geek squad for all your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! I would recommend to others and others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping I don't need extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by the sales person. Hoping I do not need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this previously and definitely needed it! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the Geek Squad on everything I buy, if something foes wrong return for a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like it took over 2 weeks for them to find out if our TV was not fixable. On the bright side, we got store credit for a new TV.

    I would recommend this to a friend