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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 970 Showing 19,381-19,400 of 30,880 reviews
  • Rated 5 out of 5 stars

    Good Price for the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan because I had a TV go bad shortly after a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One tv replaced under this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..but it really wasn't a Geek Squad issue. The screen was cracked out of the box; BBuy exchanged it right away. Only gave the protection 4 stars so far bc I haven't tested it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must. Never had any problems getting something repaired or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry, especially when kids are involved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ASSEMBLE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome! Get it if you got something nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have, but I haven't needed it yet. There have been no problems with the product I purchased it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my geek squad protection. It is comforting to know it's there if I need it. The only thing that I didn't like was that they included the mgr warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great idea when purchased items from Best buy can never go wrong with it. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Had To Use It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Plasma died after only 3 years of very minimal use so with my new tv purchase invested in this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection is awesome and very easy to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have the geek squad on my side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to be able to call someone to get your questions answered and in a language I can understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it is insurance. good product won't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had to use it. get it is you are scared you might need it. so it could be money well spent or wasted. Insurance basically.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best buy warranty was a no brainier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy warranty gives me 5 years of worry free viewing. It is well worth the relatively inexpensive cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the coverage for services and repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is phenomenal. They are always there when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extended warranty. I learned the hard way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but I am glad I have it. I hope I do not have to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great insurance. the couple of times I used it, it was a smooth transaction. I always get it with all my big purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a definate reqirement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great insurance. the couple of times I used it, it was a smooth transaction. I always get it with all my big purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it’s worth it! Definitely gives me peice of mind that my device will be fixable in the future if anything happens electrical.

    I would recommend this to a friend