Customer Ratings & Reviews

Good quality very adequate amoount of space love ice machine and water dispenser

We always recommend Geek Squad Protection for large and/or expensive items. We have found it worth it in the long run.

Be careful, the BB Protection Plans run concurrently with the manufacturer's. So when I purchased a 3 year plan, I assumed it would extend the manufacturer's plan of year by 3 more, so four year total. That is what I was also told by two different sales people. But no, it runs concurrently, so I actually payed for 3 additional years but am only getting 2, since by the terms of the agreement BB will submit warranty claims first to the manufacturer.

I get this service with every purchase. I have used them in the past and it went smoothly

Friendly delivery! Nice side by side refrigerator! Only wish the side racks were larger!

Good installation! Answered questions and made sure it was to our satisfaction.

YES, sometimes I like to save money, but sometimes I want to have a peace of mind and get the best warranty/Geek-Squad protection for my investment. And this is why I choose "5-year Standard Geek Squad Protection ." THANKS GUYs

They called me after my purchase a month later to make sure everything is working and even give me the information for them to come visit and check that everything is working in order! Good costumer service!!

Have purchased in past and they came through. Received a new refrigerator due to original being deemed irreparable.

Haven't had to use this yet, but feel more secure that I have purchased it! Worry free!

I bought this with my Samsung refrigerator and it came in handy when the refrigerator stopped cooling they gave me full credit and replaced it by letting me pick another one.

Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.

heard good things about Geeksquat in the past. I didn't really try them until I owned my own appliances. Glad I have them. they are responsive. you called them, they come to see you the next day and solve the problem. Highly recommended.

I have purchased and used the GSP plans in the past and have not been disappointed when it came time to receive service. I fully expect to have the same experience with this purchase.

With the way products do not last like they used to, I always get the warranties. All of them have paid for themselves.

Hopefully never have to use but I know it’s great if I do.

Geek Squad service is great. I got my answers when I had questions about the fridge and its functions. Techs are knowledgeable.

They are so friendly and the Manager always makes sure his customers get what they're looking for.

Have not had to use the warranty yet so I cannot comment on how well it would respond to a claim. I will say that the price for the 5 year warranty was $200. A 5 year warranty from Sears for the same refrigerator was $580.

Geek Squad is always professional, friendly, knowledgeable and on time. I would recommend purchasing a protection plan.