Customer Ratings & Reviews

Thank god i purchased this extended warranty as we have needed it 3 or 4 times in the almost 5 years we have owned the appliance. Stay away from Samsung.

I always say this but you must get a plan on big ticket item. Best Buy has always repaired or replaced my items when I flash the plan. Try to buy your item on sale and use the sale money you saved to get the plan.

I'm a bit upset with the Geek Squad Protection. It's good for some items, but not others. It didn't cover my TV for accident protection when my small kid threw something in the house and hit and shattered the $500 55 inch TV. But it covers accident protection on laptops, which are much more expensive??? Probably most useful for appliances, where they fail from defects in a shorter amount of time.

The squad installed my dishwasher quickly and properly and were friendly.

I purchased the Geek Squad Protection with the confidence knowing if I have the problems with my new built in microwave oven it will be covered past the 1 year warranty. Given how much we use it, it definitely will give us peace of mind.

Haven't used it yet. Hopefully don't have to. Wonder if my TotalTech membership would cover this since bought microwave before membership.

The Geek Squad has kept our home computer functional. No matter what the difficulty is, they stick with me to get it resolved. Just today they helped me solve a problem we are experiencing with our TV and Roku. Who would have thought? We will renew for another year of service.

A must have for anything over $200 value. They are always professional, we have used the service many times.

I always buy insurance for expensive stuff at Best Buy because there isn't any trouble to exchange our defective merchandise in the event that I need to do so. Best buy has not let me down in over 10 years that I am a customer.

I usually don't buy extended plans but after having worked on my old dishwasher at least a half dozen times before deciding to replace it, this was just peace of mind.

Love the protection afforded with Geek squad appliance protection. I've had to use in the past when the Manufacturer's warranty didn't cover something after the first year. I'll never regret the purchase.

TV was in very good condition and very happy with. It would definitely recommend it to anybody.

This appliance is for a rental property We always make it a habit to purchase extended protection for all appliances in rental properties, as it makes life easier for us and for our tenants too.

So far I’ve not needed the extended warranty but it was reasonably priced and provides peace of mind should I need it. The pricing was actually better than the extended warranty offered by the manufacturer.

With the way modern appliance could have anything go wrong due to packing so much “convenience” in technology, we figured might as well get extended coverage for such an expensive dishwasher.

WORTH IT!! Covered my microwave to be replaced when the handle broke off after a year. I was skeptical to buy it, but it was worth it!

Excellent service line always no complaints everything was great done perfect

Always very helpful. Wouldnt buy anything without this protection.

They were very fast in coming when I had trouble with my dishwasher. They also helped me get a new one when we could not get parts.

Clean look and perfect size for our kitchen. Love the ice maker set up for two different size ice cubes and the water pitcher.