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Customer reviews

Rating 4.5 out of 5 stars with 3681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,681 reviews
  • Rated 5 out of 5 stars

    Great protection plan for major appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plan on our major appliances. Great company and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are great. I have used it on serial occasions and they aré helpful every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charlie and Patti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved a lot of money and trouble when we have had any issue!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is beautiful. Fits nicely in our kitchen. Matches our kitchen. Freezer builds up frost. Had someone come out and it didn’t help. Constantly have to chip ice off around the slides. Annoying for such an expensive refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know this is available if needed & adds very little to the cost considering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what to say…. They came in, they install it and left. So no complain so far…they were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. I always use the protection for all my computer and large purchases. Very reliable! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great support from the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get great support from the Geek Squad, and always get it with big ticket purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t anticipate problems with this new Samsung range, but better safe than sorry if something goes wrong!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad were efficient and promp with service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my dishwasher went well and he did a great job on the installment. Would recommend them to customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a fridge that was a lemon, Geek squad has been nursing it along for the last 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many products from Best Buy and almost always purchase the Geek Squad protection . It has paid off several times and is worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year warranty is very affordable. My last microwave only lasted two years and didn't have a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for all appliance purchases. I've used these services multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. It will break in 3 years and a day. But for now peace. As long as my Mother-In-Law is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was knowledgeable, diagnoise and fix my laptop on the first time. This was great customer service second to none

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but it's comforting to have it incase I need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Product Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea what I'm reviewing... I purchased a 3 year extended protection plan... I'll let you know in 3 years...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I’d rather have the service than not. You never know what might happen. Gives me a sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd party vender . Service appt received within 1 week of my call for minor fix.

    I would recommend this to a friend