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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,681 reviews
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been doing what’s it supposed to so far. Happy with my selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always there when you need them they are knowledgeable personable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but if we need it we have confidence that the Geek Squad will be here for us. This will be a big help if we encounter any Microwave problems as our Home Service Plus will not cover Microwave's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this for a washer and dryer, and it’s amazing broke down a few times and geek squad always come through. By far the best protection program on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was smooth process. I would recommend. Fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute needed. I have had to replace every appliance I purchased in 2020. The geek squad team is great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a Great TV! Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect! Great TV! Can’t complain about a thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel more comfortable with the protection plans offered. You never know with the advance electronics in these appliances now, when something can and will go bad, you have piece of mind with the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does the job right, having the extra warranty is a good thing for any problems with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans with everything I buy at Best Buy as for different reasons sometimes things happen out of your control and always the Geek Squad has always solved the problems quickly without question.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as silent as quoted.I expected it to be little more quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is cool but if you don’t have a serial number handy they won’t receive your phone call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection Provides Expert Level Protection to your Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stove setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up my stove and making sure that it was even on all sides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always nice and prompt. Initially, we did not understand some operations or had some confusion. They visited us always whenever we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for dishwasher.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is a great thing to have, hope I do not have to use it but if I do it will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i never need to use it but glad i have it to cover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove was mounted professionally. They cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection when you need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had so-so experience with Geek Squad in the past with cell phones, but since this is covering an item not under contract, I expect that I will have far better experiences with it is needed. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but Its better to have it and not need it then need it and not have it

    I would recommend this to a friend